Only pay an initial fee to start.
We back our products 100% so theres no way we would offer you a money back guarantee where you pay the full amount and then haggle to get your money back. Instead all you pay is a small non-refundable initiation fee when we start the project.
You wont pay any further amounts until:
Single Stage Websites
1) You've seen the specification document1 which has been created based upon your input AND
2) We've incorporated your feedback into the development process so we don't miss anything AND
3) You have seen your website running correctly as detailed in the specification document1.
Multi Stage Websites
1) You've seen the specification document1 which has been created based upon your input AND
2) We've incorporated your feedback into the development process so we don't miss anything AND
3) We reach a milestone detailed in the timeline of the specification document1 AND
4) You are happy that the milestone2 details we show you match up with what we promised.
1A specification document is a document which contains all the functionality which is required for the website to be considered complete and the expected timeline for the completion of the system.
2A milestone is a scheduled event signifying the completion of a defined development stage of the website.
The unthinkable
It has NEVER happened before but if the worst came to pass (we're thinking meteors from heaven) and you don't end up with what we promised in the specification document, then you can ask us to stop the development where it is and cancel the project.
The most straightforward guarantee we could think of.
Shop around and compare. We don't know of a more straightforward guarantee anywhere else.